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*Please change your browser encoding to Unicode (UTF-8) webmistress : h.s. D.O.B.: 9th feb ::interests:: music guitar web designing sleeping 名前:鮎ちゃん お誕生日: 2007.5.14(月)
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Tuesday, January 23, 2007
FREAKING SHIT. Okay so I thought last week that the job at NTUC Income wasn't THAT bad. I mean...I was just sitting around....learning about some dumb policies. How bad can it be? The fucked up part has yet to come at that point. So I started picking up calls yesterday, and I'm astonished by the number of persistant and fucked up customers calling the hotline and literally screaming their heads off, right into my poor ear. Dear lords, I've to spend like half an hour trying to explain how things works and they don't even give a hoot, insisting that they want to speak to the superviser cos apparently they thought they might give in to them. Whatever loh. It's a law by law basis. No matter how much they scream nothing's gonna be changed. I can't believe how low I stooped when I even started apologising to the fucking customers (AND MY PAY'S ONLY 7 PER HR OKAY!? fucking shit. So not worth it to get scolded just for that freakin 7 bucks.). The moral of the story is: read your documents properly before signing up the policy. The stuff's obviously written black and white on paper. I'm gonna quit this screwed job. Argh. Please be nice to phone operators. They're really just a bunch of innocent people trying to earn a living. ...I'm never EVER gonna do any customer service job ever again. This is all so damn wacked.
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